Refund Policy
REFUND AND CANCELLATION POLICY
This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and terms of use for access or usage of the domain name www.mssujok.com (the “Website”) and should be read along with the Terms of Service and Privacy Policy displayed on the Website.
We only accept refund and cancellation requests that are made in accordance with this Policy. We are not obligated to allow any other cancellations, exchanges, or refund any other payment, except in accordance with our policies.
Sujok provides the platform that facilitates Users to search and select the health issues being faced by them and get a do it yourself therapy from professionals on the Website.
Once a business/individual/client/customer has purchased any service from us, they may choose to have the service cancelled and/or get a refund. The terms and conditions for refunds and cancellation are enunciated herein.
No cancellations are entertained for services purchased through our e-commerce website www.mssujok.com. We do not accept cancellation requests once the Customer has checked out and made the payment through our secure payment gateway.
In the event you feel that the service received is not as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the service. The customer service team shall take an appropriate decision after perusing your complaint.
You may contact our Customer Service at support@mssujok.com.
There shall be no refund made to the customers. If you are not satisfied with any of our products/services that you have purchased from us, we will request you to send us a feedback on support@mssujok.com.
No other return, exchange or refund requests shall be entertained.